Frequently Asked Questions
Your guide to radiant skin and seamless shopping.
What is the key ingredient in Centellian24 products?
Our products are powered by TECA (Titrated Extract of Centella Asiatica), a high-concentration formula derived from premium Centella Asiatica to soothe, protect, and revitalize the skin barrier.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your products suitable for sensitive skin?
Yes, Centellian24 products are dermatologically tested and specifically formulated to be gentle yet effective, making them suitable for sensitive and irritated skin types.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Are Centellian24 products cruelty-free?
We are committed to ethical beauty standards. Centellian24 does not conduct animal testing on any of our finished skincare products.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.